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METRO Marketplace Membership

What membership fee and sales commission do I have to pay as a seller on the METRO Marketplace?

The monthly membership fee starts at 29.99€ after reaching a monthly revenue of 500€. The METRO Marketplace works according to a commission-based model, which means you pay a percentage for every sale. The commission varies depending on the product category. The commission rates are between 7%, 10%, and 13% depending on the product. 

7% Category A:

Technology for hospitality
Cleaning Machinery
Utensils
Kitchen equipment
Multimedia

10% Category B:
Barbecue Grills
Cleaning Machinery
Office Supplies
Air conditioning
Do-it-yourself, maintenance and tools
Security and Surveillance
Garden

13% Category C:
Disposable items
Industrial Kitchen Equipment
Hotel and Catering Accessories
Hotels and Restaurants
Outdoor furniture
Work clothes
Cleaning
Season
Home

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What are the terms and conditions for processing any kind of payment in METRO Marketplace? (Products, membership, and more)

Please review the Terms and Conditions or our payment processing services for METRO Marketplace. In this listing, you will find information regarding different processes for payments. 

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How can I edit my payment details?

Once your account was approved, you can no longer change the payment details via your Account Settings. If you would like to edit the payment details, please contact us at seller@METRO-marketplace.eu or call our Seller Support Team +49 (0) 211 959853-82 

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How do I submit my payment information?

When you register, you must provide the bank account number of the account from which we can collect the payment. Please agree to the SEPA mandate, which entitles METRO Markets to collect the monthly fee. It has to be a European IBAN. Once you complete this your payment information will automatically be saved.

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When is the monthly membership fee billed?

The monthly membership fee is billed on the first day after the end of the billing period. This is done so that there are no costs immediately after the registration.

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How is the payment made for the monthly membership?

The membership fee will be charged on revenues over 500€ a month, this will be deducted from the sellers' bank account. 

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How much is the monthly membership fee?

It depends on your earnings. Starting 2021:

  • The Membership fee will be adjusted to 29,99€ from 01.01.2021 plus tax.

  • The Membership will start as soon as the seller is on status "approved" and we'll charge money once the seller reaches a monthly revenue of 500€ starting 2021.

  • The monthly membership fee will be waived up to and including 31.12.2020. This offer is valid for all registrations in the calendar year 2020

  • If you stay below this turnover threshold, you will not pay a membership fee, but only the category-specific sales commission. This offer is valid for all registrations.

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Can I cancel my membership at METRO Marketplace?

The membership at METRO Marketplace can be canceled at any time. 

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