METRO Marketplace Membership : MetroMarketsSellersupport

How can I edit my payment details?

Once your account was approved, you can no longer change the payment details via your Account Settings. If you would like to edit the payment details, please contact us at seller@METRO-marketplace.eu or call our Seller Support Team +49 (0) 211 959853-82

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How do I submit my payment information?

When you register, you must provide the bank account number of the account from which we can collect the payment. Please agree to the SEPA mandate, which entitles METRO Markets to collect the monthly fee. It has to be a European IBAN. Once you complete this your payment information will automatically be saved.

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When is the monthly membership fee billed?

The monthly membership fee is billed on the first day after the end of the billing period. This is done so that there are no costs immediately after the registration.

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How is the payment made for the monthly membership?

The membership fee will be charged on revenues over 1000€ a month including shipping costs. This will be deducted from the sellers' bank account.

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Can I cancel my membership at METRO Marketplace?

The membership at METRO Marketplace can be canceled at any time.

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