If your customer sent you the money directly (e.g. based on your bank details in the invoice), please transfer the money back directly to RatePay using the following bank details: IBAN: DE50100400000201630100 The Ratepayer-ID can be found in the confirmation email that you receive after placing an order. If you no longer have the email, please contact our seller support: seller@metro-marketplace.eu or call us at +49 (0) 211 959853-82. |
If my customer sent me the money directly instead of RatePay, what should I do?
Created by: Chris Nelly Valdivieso
Modified on: Tue, 22 Dec, 2020 at 11:29 AM
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