You can use the "Shipping groups" function to transfer shipping costs separately in your offers. In addition, you can define a threshold value for the individual shipping groups so that no shipping costs are incurred for the customer above this amount.
Please note that your previous offer prices already include the shipping costs. If you use the shipping group function, please check the prices for your existing offers and adjust them if necessary.
Your benefits:- Competitive prices- One-off shipping costs per delivery- More attractive offer price for low-priced items- More hits in search engines and price comparison portals- Incentivize your customers to buy more by setting thresholds for free shipping
Here's how it works:- Log in to your Seller Office and click on the arrow next to your shop name in the top right-hand corner.- Now click on the new "Shipping groups" tab, which will be displayed from next week.- You can define your shipping groups via "Set new shipping groups" by giving each shipping group its own name and setting the amount of the shipping costs. You can create as many shipping groups as you like, so that you can, for example, also distinguish between parcel and forwarding shipping.- Optionally, you can define an additional price, which will be added for each additional item in the shopping cart.- In addition, you can activate the option "Threshold value for free shipping" to define the threshold value for free shipping.- Now click on "save". Of course you can edit or delete the shipping groups at any time. You can also find all important information summarized in our tutorial.
Net prices
All prices configured in Seller Office are net prices. The final gross amount will be calculated in the checkout process, so we also keep the VAT rates for the shipping costs. Please note that for multiple items or multiple orders, the shipping costs may be rounded down in favor of the customer (a few cents for orders around 150 EUR).
You submit your offers via CSV or XLSX file?
Link your offers directly to the shipping groups by copying the name of the shipping group and pasting it into your offer in the column "Shipping Group". For this purpose, a new CSV template will be made available to you in Seller-Office in due time.
You create your offers manually?
If you create your offers manually, go to "My offers" under "Inventory" and click on "Add new offer" in the relevant offer. In the offer details you can now select your desired shipping group under "Shipping group" and then click on "Add/change offer".
You create offers via a connected software partner?
If you create offers via a connected software partner, please ask your provider directly whether they already support shipping groups. Please note that if you manually link shipping groups to your offers in your Seller Office, these will be overwritten as soon as a changed offer is sent to us by your supplier.
You create offers via an API interface developed by you? We have already provided you with all the information for this and stored it in the API documentation.
Lara is the author of this solution article.
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