Upload Offer Data : MetroMarketsSellersupport

What is Offer Data?

Offer data represents your individual sales conditions, such as the offer price, available quantity, and delivery time.

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How can I upload my offer data?

Product Data and Offer Data are two separate data that must be uploaded separately.

You can create a new offer manually in your Seller Office, upload a CSV file, or use our Open API.

To create a new listing manually, go to My Inventory in the Seller Office and click Add New Offer. First, you need to search for the product via GTIN or MID (Material IDentification). When you have found the right product, add all your details, and then send us the offer.

To create multiple offers, you can use the CSV file. Go to Manage Offers in your Seller Office and download the template. The template contains all the data you need to create an offer. Use one line for each product you want to sell. When you have finished preparing your file, save it as a CSV (semicolon separated) and upload it to the Seller Office.

For further information download here Product and Offer Data.

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What is the list of products that are not authorized to sell in the Metro Marketplace?

There are certain products that are not allowed to be sold in the Metro Marketplace. Please click here to look at the listing and review the terms and conditions associated with the listing.

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Which offer data must I store so that my offers can go online?

There is mandatory information that must be available in order to create or update a quote. Optional information does not have to be provided.

Mandatory dates for each offer:

GTIN (Global Trade Item Number)
Quantity
Net Price for 1 piece
Delivery time
Destination- where goods are sold to
Origin- where goods will be sent out from

Optional data:

SKU
Restriction for B2B only
Freight and Forwarding- this section should be filled out if you are transporting or selling heavy products.
Volume of Price

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Can I change my offer details?

Yes, you can update your offer data at any time.

You can update your listing data manually, via a CSV file or via the Open API.

Reupload offer data and it will change automatically.

If you want to edit several offers with a CSV file, there are two different options:

Update or add inventory: If you choose this option, we will either update your existing listings; or create new listings for the products in the file. The offers that are not in the file will not be changed.
Replace Existing Inventory: If you choose this option, we will replace all of your current inventory data with the exact data in the file. Everything that is not in the file will be deleted and all new and changed items will be updated.
Delete Existing Inventory: Use this function if you want to stop offering an item for sale. Only Specified Items will be stopped for the offering.

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How can I delete my offers?

You can manually deactivate any offer in your Seller Office.

You must go to inventory then click on the right side of the offer that shows Offer History. After, click on the three dots at the end of the line; there you can deactivate an offer so that it is no longer visible or purchasable.

You can also deactivate your offers via the Open API.

If you connect with an open API you must deactivate through the software partner you are using.

Please note: Offers that are in the ordering process can no longer be changed to the current order.

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Where can I see the status of my offers?

To see the status of your offers you can go to Inventory in your Seller Office. There you will find an overview of all your products and offers as well as the current status.

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Where can I see if my offer data was approved?

After each upload of an offer file, you can download a report file from your Seller Office. You can find the file and report it under the Manage Offers tab.

This report file provides detailed information on whether your offer data was sufficient. Lines with warnings can be edited and we can create or update the offer.

Warnings should be corrected if you choose to include the information in your listings. Incorrect lines will not be processed and the offer will not be created or updated. Once all errors are corrected, you may upload the offer again.

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Can I see the history of my offers?

Yes, you will find a history of all changes. You can not see the history of your quantity. To access your history, go to the Inventory item in your seller office. There you can see all of your products and offers. For each offer, you can click Offer History.

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Where can I change the quantity in stock of my offers?

You can change the number of your offers by looking at the tab next to Add/Update Offer. Click in the tab that says Edit Quantity in Stock and then a window will pop up with the option of changing the quantity.

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Can I upload offer data without specifying the product data first?

Yes, you can create an offer for any product that exists in our marketplace. Please be aware, that a good product description and detailed information will help buyers make their purchase decisions. This can reduce the number of returns and cancellations.

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Describe the Volume Discounts- Sells and more.

We remain true to the motto "buy more, pay less", METRO Marketplace customers are used to pay less for a higher purchase volume for years.
The benefits are strong customer demand. We also offer a great customer experience when shopping at METRO Marketplace; essentially offering volume discounts. This increases the customers' shopping cart and reduces the effective unit price.

You can transfer volume discounts in your offer data or later directly in your Seller Office.

If you have any questions, please contact our Seller Support Team Mon-Fri from 9:00-17:00. Email us at seller@metro-marketplace.eu or call us at

+49 (0) 211 959853-82

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