Did you find it helpful?Send feedback
Your email address must be confirmed to ensure that it is a real email address. The e-mail address you provided (with the exception of your login data) will also be used by the METRO Marketplace to provide you with important information about your account, orders, and other urgent matters.
This function is not possible once the account is approved for security reasons. Please contact our Customer Support Team for all important updates on your company and payment details. You can call the Customer Support Team Monday- Friday 9:00- 17:00 at 0211-911942200 or you can write us here.
You are still receiving a notification in the company details section that your email address was not verified to ensure that you are using a real email address. Please click on the link from the notification in your email and follow the instructions.
B2B withdrawal can be excluded. However, if the B2B withdrawal is not excluded then the seller must accept it and write that a private buyer can return the order.
Yes, all of your legal data is visible to the customers.
In your METRO Seller Office, you will find the "API Key" tab in the "My Account" area.
Here you can generate the required client key and client secret yourself.