Click on the seller login button. Enter the email address and password that you assigned when you registered. Log In Here
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Send feedbackClick on the seller login button. Enter the email address and password that you assigned when you registered. Log In Here
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Send feedbackJust click Forgot Password or click here.
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Send feedbackYour email address must be confirmed to ensure that it is a real email address. The e-mail address you provided (with the exception of your login data) will also be used by the METRO Marketplace to provide you with important information about your account, orders, and other urgent matters.
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Send feedbackThis function is not possible once the account is approved for security reasons. Please contact our Seller Support Team for all important updates on your company and payment details. You can call the Seller Support Team Monday- Friday 9:00- 17:00 at 0211-911942200 or you can write us here.
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Send feedbackYou are still receiving a notification in the company details section that your email address was not verified to ensure that you are using a real email address. Please click on the link from the notification in your email and follow the instructions.
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Send feedbackLog into your account with your email address and password.
Click on Shop Data & Policies on the left menu.
You will be redirected to the page on which all required master data can be updated.
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Send feedbackB2B withdrawal can be excluded. However, if the B2B withdrawal is not excluded then the seller must accept it and write that a private buyer can return the order.
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Send feedbackYes, all of your legal data is visible to the customers.
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Send feedbackIn your METRO Seller Office, you will find the "API Keys" tab in the "My Account" area.
Here you can generate the required "Client key" and "Client secret" yourself.
To do this, click on your seller name at the top right ---> My Account
Now please click on the tab "API Key"
As soon as you click the "Generate API keys" button, you will receive the access data. Please be aware that the Client Secret is only displayed once, so we advise you to make a note of it.
You can also delete the generated keys. When using this function, these become immediately invalid.
API Keys can be generated only after the account was approved.
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