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Seller Account Creation
Seller Account Creation
How can I become a seller in the METRO Marketplace?
How can I create an account in the METRO Market Seller Office?
What are the Terms and Conditions to become a seller for Metro Marketplace?
If I am a legal entity; which documents are required to complete my registration as a seller at METRO Marketplace?
Which documents are required to complete my registration as a seller at METRO Marketplace if I am a natural person?
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METRO Marketplace Membership
What membership fee and sales commission do I have to pay as a seller on the METRO Marketplace?
What are the terms and conditions for processing any kind of payment in METRO Marketplace? (Products, membership, and more)
How can I edit my payment details?
How do I submit my payment information?
When is the monthly membership fee billed?
See all 8 articles
How do I log into my account?
What must I do if I forgot my password?
Why must I confirm my email address?
Why can’t I edit my data under My Account?
Why am I still getting a notification in the Company Details section that my email address was not verified?
See all 9 articles
Upload Offer Data
What is Offer Data?
How can I upload my offer data?
What is the list of products that are not authorized to sell in the Metro Marketplace?
Which offer data must I store so that my offers can go online?
Can I change my offer details?
See all 12 articles
Upload Product Data
What is Product Data?
How can I upload my Product Data?
What data do I have to provide so that my products can go online?
Which templates can I use for downloading my product data?
What is the wizard template and how can I use it?
See all 15 articles
Net Price Destination and Place of Origin
Adding New offers in the Seller Office User Interface - Switching to Net price , Destination and Origin:
Add or Update Offers via File in the Seller Office - New Template supports Net price, Destination and Origin
What is classified as Origin?
What is classified as Destination?
How do I access Destination and Origins in Seller Office?
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How and where can I manage returns?
How can I manage a return if I am connected through a Software partner or API?
What rules apply to cancellations and what happens if they contradict the cancellation policy of METRO Marketplace?
Where can I find and manage my orders?
How do I manage the orders that I have received via METRO Marketplace?
See all 27 articles